Monthly Design Support – How It Works

Who it's for

Regular design work, without a full-time hire.

Monthly Design Support is built for businesses and teams that have a steady stream of design needs — but not enough to justify a full-time designer on staff.

You send requests as they come up. We work through them one at a time. No project kickoffs, no long scoping documents. Just reliable design help that keeps things moving.

"We need a designer for this, but it's not big enough to start a full project."

If you think this often, this plan is for you.

2 Illustration — Who it's for

Suggested: a visual of a small team or founder at a desk with a design queue — casual, editorial style.

What you can use it for

Small-to-medium tasks with a clear brief and output.

Website updates

New sections or page layouts
Hero section redesign
Design QA and feedback
Developer handoff notes

Marketing graphics

Social and LinkedIn graphics
Campaign and ad creative
Email headers and banners
Event and announcement visuals

Presentation design

Slide polish and layout
Pitch deck sections
Charts and diagrams
Slide templates

Brand support

Applying your brand to new materials
Templates and asset prep
Logo lockups and icon sets
Layout consistency across documents

UX/UI support

One app screen or component
Form and flow improvements
Figma notes for developers
Design QA on live pages

Documents & collateral

Flyers and PDF layouts
Price sheets and menus
Service guides and case studies
Client-facing templates

3 Illustration — Types of work (examples)

Suggested: a small grid of mini design output thumbnails — a social graphic, a slide, a webpage section, a flyer — each with a simple label.

Not included by default

Monthly support is not a replacement for a full project. These are better scoped separately:

Full website or brand redesign
Full app or product design from scratch
Complex UX research
Large pitch decks from scratch
Custom development
Advanced animation or video
Print management
Hosting, domains or software licences
Urgent same-day work (unless agreed)

How it works

Simple by design.

01

Choose a plan

Pick the level of support that matches your usual design volume.

02

Send a request

Send by email, Notion, Trello or a form. Include what you need, a brief, any content or references, and a deadline if there is one.

03

We get to work

One active task at a time. Once it's done or waiting on feedback, we move to the next one in your queue.

04

Review & refine

Reasonable revisions included within your monthly capacity.

05

Keep going

Unused time rolls over for one month. Cancel before the next billing cycle if you need to stop.

4 Illustration — Request to delivery flow

Suggested: a simple left-to-right flow: brief → in progress → delivered → next request. Clean, minimal, editorial.

Plans & pricing

Three plans. Cancel anytime.

All plans include one active request at a time and one month of rollover on unused hours.

Design Light

For occasional design help — a few tasks each month.

NZ$750 / month

Up to 5 hours per month
Website updates and graphics
Basic brand support
Simple layouts and documents

Good for: small businesses, consultants, local services.

Enquire about Design Light

Design Care

Regular support across website, marketing, brand and content.

NZ$1,500 / month

Up to 10 hours per month
Website, marketing, UX/UI, presentations
Design QA and feedback
Priority over hourly work

Good for: growing businesses, startups, small marketing teams.

Enquire about Design Care

Design Partner

Ongoing collaboration across multiple areas of your business.

NZ$2,800 / month

Up to 20 hours per month
Website, product, brand and campaigns
Monthly planning call
Strategic design input + priority support

Good for: agencies, funded startups, active marketing teams.

Enquire about Design Partner

5 Illustration — Plan comparison visual

Suggested: a simple bar or volume graphic comparing 5h / 10h / 20h with example outputs for each plan.

FAQ

Common questions.

Anything else? Send us a message.

No. Monthly Design Support is based on plan capacity. You can send requests as needed and we work through them one at a time within your monthly hours. This keeps the work focused and fair.

We focus on one task at a time. If you send several requests, we'll agree on priority and work through them in order. Once the first task is done or waiting on your feedback, we move to the next.

Yes. Unused time rolls over for one month while your plan is active. It does not accumulate indefinitely, and expires if the plan is cancelled.

Yes. Cancel before the next billing cycle and you will not be charged again. No long contracts.

We will let you know before starting. Larger tasks can use more of your monthly capacity, be split across months, or be quoted as a separate project.

A good request includes: what you need, why you need it, where it will be used, any content or images, brand files, preferred format or size, and a deadline if there is one. The clearer the brief, the faster we move.

Yes. Monthly Design Support works well alongside founders, marketers, developers and agencies. We can prepare files, give feedback, mark up issues, and create assets that slot into your existing workflow.

Send a short message about your business and what kind of design help you need each month. We'll recommend the right plan or suggest a better fit if needed. Start a conversation →

Ready to get started?

Tell us what you're working on and how often design tasks come up. We'll recommend the right plan.

Start a conversation Back to pricing

Design help when you need it, without hiring in-house.